The Terms & Conditions for Temco AC Repair and Replacement outline the types of messages customers can expect to receive, including appointment reminders, informational updates, and marketing promotions. Message frequency may vary, with up to two messages per appointment. Standard message and data rates may apply. For customer care or assistance, recipients can reply with “Text Help” or contact support at info@temcoac.com.
Temco AC Repair & Replacement will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls.
When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can; “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent”. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy, https://temcoac.com/privacy-policy/ & Terms, https://temcoac.com/terms-conditions/.”
